Frequently Asked Questions


What payment methods do you accept?

Why was sales tax added to my order?

How do I cancel an order?


How long will it take to ship my order?

Can I expedite shipping?

What carrier do you use?

Do you ship to P.O. boxes?

What are your shipping rates?

What happens when an item is backordered?


What is your return policy?

How do I cancel an order?


How do you recommend I care for my bedding?

Should I dry clean my linens?

What detergent do you recommend?

Can I iron or steam my Bella Notte linens?

How do I care for my inserts?

Products & Colors

Can I order a fabric or color swatch?

How do I order products in a current color not listed on your website?

Can you describe your unique colors?

Why isn’t everything from your line available for sale on the website?

Why isn’t every product showcased in the Lookbooks and Lifestyle Inspiration galleries for sale?

Where can I see products in person?


Where can I find the product dimensions?

Will my inserts fit your product?


Where are Bella Notte’s fabrics sourced?

Where are Bella Notte’s products made?

Are items from my order guaranteed to match?

If I place separate orders, will my items match?

Dealer & Trade

How do I become a Bella Notte dealer?

Do you have a program specific to trade accounts?

Can I sell Bella Notte online?